Contact Support
How to reach our customer support channels, expected response times, and billing inquiries.
Contact Support
Support Channels
Our support team is available from Monday to Friday, 9:00 AM - 5:00 PM EST.
- Customer Support:
support@zkzsoft.com(For activation help, login issues, and troubleshooting) - Sales & Business:
sales@zkzsoft.com(For enterprise licensing and billing questions)
We aim to respond to all inquiries within 24 business hours.
Information to Provide
To help us resolve your issue quickly, please include the following details in your email:
- Your account email address.
- The product name and version you are using.
- A screenshot of any error messages or a brief description of the issue.
- Your order reference number (for billing questions).